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Why your website sucks #6: Salter Rex

Despite the weather, the summer months are upon us and the race to find new properties is on. With depressingly low stocks battling a rising tide of demand, it's more important now more than ever for...

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Now you see it, now you don’t: 5 cognitive illusions

We've long been fascinated with visual illusions and trompe d'oeil, but beyond their entertainment value, these tricks are also a powerful means of understanding the way in which our visual brains...

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Why your website sucks: #7 BMW

A couple of weeks ago I wrote an article on the Top 10 car websites for 2011. Whilst I was trawling the web for beautifully designed sites, I was surprised to see just how many high-end brands'...

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Eye gaze patterns: image vs. text websites

One of the most accurate ways of judging a website's usability and layout design is by using eye tracking. In 2006, Nielsen carried out such a study and found that users consistently tend to focus on...

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Why your website sucks: #8 Cdiscount – In collaboration with DesignSpartan

Deconstructing Cdiscount‘s French website This month, we’ve teamed up with leading French design and Tech blog DesignSpartan, to analyse a website voted for deconstruction by their readers. When it...

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Your personality predicts your online behaviour (1)

Chances are you’ll have encountered a personality test at some point in your career. Whether you like these tests or not, decades of research have shown that our personality traits go a long way in...

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Giants, slingshots and shakeweights: The secret to customer-centric success

Image credit: David and Goliath, by Gareth Foster   Kicking us off with what it means to be truly customer centric, this week I had the pleasure of chatting with Bryan Eisenberg on The Good, The Bad...

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Web psychology, Michelin star restaurants, and sex and UX

Have you ever wondered why some websites are just so seductive? Or how certain platforms (whether they’re blogs, shops or YouTube channels) just keep you coming back for more? In this first of the...

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Podcast Episode #29 – Joe Leech

This week our guest is Joe Leech, a User Experience Director at cxpartners who writes for various websites & magazines on the subject of usability. Tweet your insights using the hashtag...

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Podcast #48: Jared Spool

Jared Spool is an author, usability expert and founder of User Interface Engineering. Tweet your insights using the hashtag #goodbaddirty. If you enjoyed this, please leave a review on iTunes!...

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Why your website sucks: #5 Currency UK

Spring is in the air, and it's the time of year in which we seem to take more risks, make big decisions, change jobs, move house. With fresh starts happening all around us, I thought it would be...

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Effects of colours on emotion

It's a common theme among design bloggers to make claims on the effects of colours in web design. Whilst it is certainly true that you can use colours to create certain reactions in a viewer, it's rare...

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Intro: Why Your Website Sucks

Whilst you might find it pretty easy to read up on research investigating the effects of language and colour on viewers and their behaviours, you’d be hard-pushed to come across much literature on the...

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Web Design Psychology: The Principles

This may seem counter-intuitive, but you should never, ever start a website project with the design. To start with, all you need is your client, a pad, and a pen. Your goal here is to find out what’s...

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Why your website sucks: #1 THE CUBE

To kick off this series we’ve teamed up with THECUBE to document the process involved in applying Web Design Psychology (TM) to deconstruct a website before re-designing it from the ground up. Below...

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Why your website sucks: #2 The Ritz Club

For this second post in our series, we thought we'd tackle a different beast altogether. We've chosen a high-end website aimed at a specific target demographic (the super-affluent), with a particular...

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Why your website sucks: #3 Warwick University Library

This month we received an anonymous submission by a reader, who requested that we deconstruct Warwick University's Library website. Given that "This site is very important to thousands of students and...

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Why your website sucks: #4 Ryanair

With the impending bank holiday and Royal celebrations now nearly upon us, I thought it would be topical to dissect a low-cost airline's website. And since I'm actually flying out with Ryanair in a few...

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10 things every non-profit website needs

This month we're looking at 10 things that every charity website should know when designing a website. In June I've been invited to speak at the Third Sector Social Media on the topic of how Charities...

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